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| Privacy Notice |
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At Jaya Teas, we take your privacy very seriously. Please review our privacy policy below, and if you have any questions or concerns, please feel free to email us
Jaya Teas, LLC collects several pieces of your personal information in the normal course of doing business. This information is collected with the sole purpose of providing you better products and services and making your shopping experience a lot more enjoyable. Jaya Teas, LLC does not sell personal information to other third party vendors. Jaya Teas, LLC does during the normal course of business, share certain personal information with third parties who are acting as our agents. An example of this kind of third party vendor is Fedex, UPS, USPS etc who we use for shipping the product to you. Some times, we supply your personal information to vendors who drop-ship products directly from their warehouse. Such vendors are prohibited from using your information for any other purpose other than the stated purpose.
Here are some additional ways in which we collect information about you, and the way we use it.
Personal Account & Orders
If you open an account with us, and purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
Surveys/Market Research or Contests
From time-to-time we may provide you the opportunity to participate in surveys/market research or contests on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), demographic information (such as zip code) and personal likes and dislikes. We use this information to identify customers needs, and improve the products & services offered to them. Information collected in this way is not shared outside Jaya Teas, LLC except in aggregate, non-identifiable form. The information collected during contests is generally used, to notify contest winners and award prizes, to monitor site traffic or personalize the site (in the case of anonymous information collected in surveys), to send participants an email newsletter. We some times use third party service providers to conduct these surveys or contests; such third party vendors are prohibited from using your personally identifiable information for any other purpose. We will not share the personally identifiable information you provide through a contest or survey with other third parties unless we give you prior notice and choice.
Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for the name and email address of your friend. We will automatically send your friend a one-time email inviting him or her to visit the site. Jaya Teas, LLC stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. Your friend may email us to request that we remove this information from our database.
Special Offers and Updates, Newsletters
We will occasionally send you newsletters, and information on products, services, special deals, promotions etc. Out of respect for your privacy, we present the option not to receive these types of communications.
Service-related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.
Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.
Cookies
Cookies are small programs that enhance your shopping experience on our website. If you do not wish to accept installation of cookies, you can do so by changing the settings of your web browser. We do not share any information collected from the cookies with other third parties.
Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at:
Phone: 1-609-818-1263
Email address info@.jayateas.com
Postal address: Jaya Teas, LLC, P O Box 1268, Lawrenceville, NJ 08648
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page or by emailing our Customer Support or by contacting us by telephone 1-877-JAYA-TEA or postal mail at the contact information listed below.
Security
The security of your personal information is important to us. When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL) provided by GeoTrust. Our payment gateway is Authorize.net. Neither of the vendors store personal information for purpose other than the stated purpose.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can send an email by clicking here
Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
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