Shipping Policy:
We have a simple flat-rate shipping policy.
Ground shipping for most areas in Continental United States at $4.75 per order.
Two day shipping is offered at $8.95 order
Overnight shipping is offered at $14.95 per order
We offer free shipping on all orders over $75.00
There are no hidden charges or handling fees. No special charges for rural customers, or special circumstances.
International Shipping (except Canada):
Currently we offer international shipping outside United States on a case by case basis.
Shipping Gift Packs
Gift Packs being large and bulky items, often carry a higher shipping cost. Please select the shipping option provided with the gift basket, and select the shipping selection for Gift baskets during the time of payment. This way you will not incur additional shipping charges. If you have a question about shipping of gift item, please call us at 609-818-1263
Money Back Guarantee:
We offer a no-questions asked money back guarantee. If for any reason, you do not like the tea, simply return the caddy to us and we will refund your money or send you another caddy of the same or similar value. There are two minor conditions:
Ship the caddy back within 10 days of first receiving it.
Call us at 609-818-1263 before shipping and obtain a item return code.
Due to increasing cases of fraud, caddies returned empty or without a return code, will not be refunded.
Return Address:
All product returns should be shipped to
Returns and Damaged Goods Dept.
Jaya Teas, LLC
17 Carey Street
Pennington, NJ 08534
