At Jaya Tea, our objective is not just to sell teas, but to try and build a community of like-minded individuals who believe in enjoying good tea, but also want to participate in a dialog. We have various ways of communicating with our tea customers. Our monthly newsletter, aptly called "Chaiwallah" is one way we communicate with our customers. We also have a weblog in which we try to highlight issues important to us - food and society!
Of course, communication is no communication unless you have the opportunity to talk to us. We have a couple of ways you can provide us feed back. One is by simply email us by clicking here. The other ways are through our message board, and by posting comments on our weblog. Please check out our newsletters and weblog, and feel free to participate in our message board.
Jaya Teas publishes a newsletter every three to four weeks. If you would like to sign up for the newsletters, please click here. If you would like to view some of the older newsletters, please click here.
We are proud of the teas we market. If for any reason you are not satisfied with the tea you ordered from us, simply return the can within 10 days of receiving it from us,and we will refund your money, no questions asked. For more information on our guarantee, please click here
We care about the privacy of our customers. Your information collected in the process of research will not be shared with another company, individuals, or organizations except for the stated purpose. For more information on our privacy policy, please click here
We accept legitimate returns from our customers. If you are returning our tea back to us, please contact us before shipping so we can provide you with the shipping information. Click here to send us an email.